Common problem

1.What are the key points to pay attention to during installation?

A： Please connect the controller and power supply strictly according to the wiring diagram; the tire is mounted on the outside of the outer rotor hub; when the power cord passes through metal parts, it must be isolated with a non-metallic protective sleeve; if abnormal heating or jamming is found after powering on, the power should be turned off and restarted within 3 seconds to calibrate the electrical angle and avoid damage to the motor.

2.Does bulk purchasing support customization? How is the price determined?

A： We support bulk customization, and parameters can be adjusted according to specific customer needs. Customization pricing is negotiable based on order volume and technical requirements. We provide professional evaluation and rapid response services to ensure optimal cost-effectiveness and help your product launch efficiently.

3.How can you determine if a motor meets quality standards when purchasing it?

A： We strictly adhere to national standards in our production, and each motor undergoes factory testing and performance verification, featuring high-precision temperature rise control and overload protection. We provide complete technical parameters and warranty services to ensure long-term stable operation of our products, showcasing our brand's professional strength.

4.How to select the right motor product based on the application scenario?

A： Our company offers professional selection services, recommending high-efficiency and energy-saving permanent magnet synchronous or asynchronous motors based on load characteristics, operating environment, and power requirements. Our products are CE and CCC certified, ensuring safety and reliability, helping customers reduce operating costs and improve equipment stability.

Terms and Conditions

1. Product quality assurance: We promise that all our products comply with international and industry standards, ensure excellent quality, and provide corresponding warranty services.
2. User privacy protection: We value user privacy. All user information is only used for order processing and service improvement, and is protected in accordance with relevant laws and regulations.
3. After-sales service commitment: Provide comprehensive after-sales service to ensure that customers' questions and problems during use can be solved promptly and effectively.

Installation Instructions

1. Connect the motor to the controller and the power supply according to the wiring diagram on the controller.
2. The tires are installed outside the outer rotor hub.
When power cords pass through metal parts, non-metallic products should be used for protection.
4. When the driver is powered on, pay special attention to whether the motor does not rotate, gets stuck, or heats up abnormally rapidly, etc. In case of such abnormal situations, the power must be turned off and on within three seconds to adjust the electrical Angle or drive output and prevent motor failure.

Contact information

0755-28745009

[email protected]

Yang Yongyue

Common problem

Terms and Conditions

Technical Support

After-sales service

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